Selling a house which initially failed the radon test. I was in a pinch. The realtors company stated they could get it done but was requiring me to pull permits and other things. Just didn’t have a good feeling. Found this company on the internet. Sent an email on a Saturday and got a response on a Sunday. Yes Sunday. Monday had a conversation and appointment set for the end of the week allowing for the closing to be on time. Every time I called I felt I was important and all emails were returned in a timely manner. I’m sure I was a pain in the rear to them. I will recommend them to anyone and will use them again if needed. Price was fair. If they doubled the price I would have paid it to get the closing on time. The fact that they didn’t and told me all the cost upfront shows this professionalism of this company. 5 stars all day long!!!! read more
Tom and Tyler worked quickly, neatly, the installation was workmanlike. They showed me how the system worked, cleaned up completely. They were friendly and courteous!
Using Professional Radon Systems restores ones belief that there are still good companies who have excellent staff providing good quality work at a fair price. From the first call to the completion of the mitigation, everything when extremely well. They take the time to explain the situation and what they recommend be done and then do the work in a timely and professional way. we went from a radon level in our basement of 4.0 pCi/L in the initial test to a 0.4 pCi/L in the re-test. We highly recommend this company.
Everyone was great to work with, I did not meet Eric in person but our realtor, Kevin Roy said Eric was great! Shannon, Tom, and Tyler were great as well and the system was installed properly and faster than expected.
Eric, Shannon, Brandon, and Jonathan were all very nice and easy to work with! Everything was explained to us and the work completed exceeded our expectations!
Professional work. Knowledgeable staff. Did a clean work.
Excellent customer service, from learning about radon mitigation with Eric to setting-up our appointment with Shannon. We greatly appreciated the clear and detailed work proposal with pricing options dependent upon what was existing in our home given we had a passive system already in place. Professional Radon Systems was prompt with their service call and their knowledgeable and friendly technicians walked us through each step of the installation process. We were extremely satisfied with the services provided by Professional Radon Systems and have already recommended them to our neighbors.
We are so happy with the work performed by Professional Radon Systems. The installation team was very professional and the owner is very knowledgeable about the industry and various solutions. The owner, Eric, and the installation team took the time to discuss and explore solution options (due to a finished basement) and design a system that is effective yet stealthy in its installation location. Highly recommended!
We had an outstanding experience. Everyone that we worked with – Eric, Shannon and our two installers (sorry, can’t remember their names) were fantastic.
Eric and Shannon from Professional Radon Systems were so easy to work with. Shannon went above and beyond for me since I was out of state. I highly recommend them.
Very professional and friendly office staff. Tech was thorough and left the property in great shape. Radon reduced from 30 ppm to under one. Installation looks great. Good company to deal with.
I was extremely impressed with the professionalism of your company, the punctuality of the crew, their communication regarding what they were going to do, the cleanliness of their work and how well organized they were throughout the job. They also took great care to install the piping in a way that was the least intrusive visually, even though it was a more difficult alternative. Overall this was an excellent experience, and I have already recommended Pro Radon to someone else.
I have dealt with many wonderful service companies in the past but really need to express my thanks to Professional Radon Systems for their service and attention to details. From my first contact with the company, Shannon was professional, knowledgeable and patient as I asked many questions, set up appointments, rescheduled appointments and finally had the installation scheduled. Brandon and John installed the system and took me step by step through what the plan was, what they were doing, the best location for the system, and how the system worked, answering questions and explaining the process so clearly I feel I had a thorough understanding of exactly what was done. When they were finished they cleaned up well beyond my expectations!!! Shannon followed-up after the system was installed and when I had some additional questions, Tom came out to remedy the concern within days of the installation. This was followed-up with another call from Shannon to make sure everything was perfect.
I am so impressed with the way this entire process was handled from start to finish and would recommend to anyone needing radon mitigation to go no further than contacting Professional Radon.
Everyone at Pro Radon was very professional and knowledgeable. Eric, the owner, inspected the property himself and gave us a quote on-site. Shannon in the office was always very prompt and helpful and Brandon who installed the system was very polite and took the time to explain everything when he was done. Overall a great experience!
After mitigation, [Radon levels] dropped from 8 to .8.
Your guys were out to install our Radon Mitigation System on 2/16/17 and I just wanted to let you know that we have retested our radon levels and they have dropped to 0.4 pCi/L (originally were about 15.1)
Your staff was wonderful – courteous, respectful, thorough and hard working. I appreciate what a wonderful job they did!
They might be the nicest guys in the world – friendly, professional, and efficient. We couldn’t have been happier with their work.
Brandon and John were the two guys who installed our mitigation system. They were very professional and courteous and organized. Terrific workers.
Professional Radon Systems is run by hard working and honest people who are professional, punctual, and efficient. My experiences with them have been nothing but positive. I recommend their services to anyone looking for radon mitigation installation.
Very professional, organized, knowledgeable, and timely!